Shipping Policy
Every NovaCart order is packed and dispatched with care. Here's exactly what to expect:
Processing time
Orders are processed within 1–3 business days. You'll receive a confirmation email immediately and a tracking number as soon as your order ships.
Delivery times
- Standard shipping (free over $35): typically 7–15 business days to the US.
- Orders under $35: flat $4.99 standard shipping.
Carriers vary by item; most orders ship via trusted international carriers with full tracking.
Tracking
Track any order anytime on our Order Tracking page using your order number and email.
Delays & lost packages
If your package hasn't arrived within 30 days of your order date, contact us at support@novacart.com — we'll refund you in full or reship, your choice. See our Refund Policy for details on the 30-day money-back guarantee.
Questions
Reach us anytime via our Contact page.