Order Tracking
Once your order ships (usually within 1-3 business days), you'll receive an email with a tracking link. Delivery typically takes 7-15 business days.
Tracking Tips
- Tracking numbers can take 2-5 days to show movement while packages clear initial sorting.
- Check your spam folder if you don't see your shipping email.
- If tracking hasn't updated in 7+ days, contact us and we'll open an inquiry with the carrier.
Need Help?
Email support@novacartmax.com with your order number and we'll check on it for you. If your order is lost in transit, we'll reship or refund — your choice.